FAQ

if you don’t find the answer below please reach out 

• Seating is first come first serve for grand stands. You are welcome to bring blankets to keep you warm. 

• All ages event. Under 19 must be accompanied by an adult 25 years or older.  

• For online payments we accept Visa & Mastercard. 

• No VIP area on field. VIP are the SUITES.  If interested contact music@keycorp.ca

• Tickets will be emailed to you in PDF format via email. The tickets can be printed or kept on your smartphone. At the event they get checked-in/scanned using one of a few different methods and devices by the event staff. 

• No Pets allowed. We love animals too but want you to leave them at home where they are safe. Exceptions include guide, service and/or signal dogs to persons with disabilities. Please email us to accommodate your needs.

• Thick as Thieves Entertainment and Keycorp Sports & Entertainment reserves the right to refuse admittance or evict anyone who creates a disturbance, causes a nuisance, or breaks any of the rules outlined here without refund of admission.

• Parking is first come first serve. If you want a shuttle see details below. 

• Wheelchair accessible area will be available. 

• Festival runs rain, snow or shine – tickets are non-refundable. Tickets are for Crown of Sound, not for a specific artist. Artist cancellation is not grounds for a refund.

• Umbrellas are permitted with the following exceptions; no oversized / golf / beach umbrellas.

• No outside food or beverage allowed. We are bringing in great local vendors to fill your stomach and quench your thirst.

• Everyone is subject to being searched as a condition of entry. No weapons or fireworks allowed.

• Lewd conduct will not be tolerated and if in violation patrons will be removed from the festival site. This is at the discretion of event staff.

• If you are taking pictures, please tag @crownofsound #crownofsound

sponsorship

Suites available for rent for 15-25+ people. Contact us for details. 

Includes private washroom, drink service, food, etc 

Main stage, beer/drink, food, on-site activations and more available upon request. Contact us at music@keycorp.ca

If you have clients or staff you want to treat to a shared experience of music, drink, games and socializing please reach out for package options and ideas.  Contact us at music@keycorp.ca

volunteers/staff

If you like helping out for a few hours you will get a free pass to the event, drinks and food vouchers. Reach out for details music@keycorp.ca

We will require people to help set up, serve alcohol, merch tents and more. If you are interested please reach out to music@keycorp.ca

Press

If you want to help support with social media or press please help us share our story. Contact us for details music@keycorp.ca

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